Books
Encouraging the Heart, A Leader's Guide to Rewarding and Recognizing Others
Kouzes, James and Posner, Barry
Jossey-Bass Publishers, San Francisco, 1999.
Finding Flow, The Psychology of Engagement with Everyday Life
Csikszentmihalyi, Mihaly
Basic Books, New York, 1997.
The Leadership Challenge, Third Edition
Kouzes, James and Posner, Barry
Jossey-Bass Publishers, San Francisco, 2002.
Making Movies
Lumet, Sidney
Random House, New York, 1995.
Mastery, The Keys to Success and Long-Term Fulfillment
Leonard, George
Penguin Books, New York, 1992.
Working with Emotional Intelligence
Goleman, Daniel
Bantam Books, New York, 1998.
Periodicals and Published Articles
Expectations May Alter Outcomes Far More Than We Realize
Begley, Sharon
Wall Street Journal - Science Journal, November 7, 2003
The Hard Work of Being a Soft Manager
Badaracco, John Jr.
Harvard Business Review, December 2001, Reprint R0111G
How to Give Feedback
Godin, Seth
FastCompany, March 2004
How to Give Good Feedback
Imperato, Gina
FastCompany, September, 1998
How to Lead Now: Getting Extraordinary Performance When You Can’t Pay For It
Byrne, John A.
FastCompany, August 2003
Leadership in a Combat Zone
Pagonis, William G.
Harvard Business Review, December 2001, Reprint R0111H
Soft Skills, High Impact on the Leadership Track
Reid, Deborah Solomon
Tuck Today, Summer 2003
What Great Managers Do
Buckingham, Marcus
Harvard Business Review, March 2005, Reprint R0503D
